Refund Policy

At Sage and Stone Wellness LLC, we recognize that unexpected situations can happen. To ensure fairness efficiency for all clients, we have implemented the following policies: 1. No-Show and Late Cancellation Policy If you miss a scheduled appointment without canceling at least 24 hours in advance, a $50 service fee will be applied to your account. Repeated no-shows may lead to the termination of services. . Refund Policy Standard industry for telehealth services apply: Completed sessions are non-refundable as healthcare services rendered during the session. Refunds may be granted in the following instances: - Billing errors (e.g., duplicate charges) - Appointments canceled by the provider or due to verified technical issues - Mistaken prepayment for services not rendered (if canceled with24+ hours' notice) 3. How to Request a Refund To request a refund, please email us at sageandstonewellness@gmail.com or call (307) 389-8387, and allow 5–10 business days for processing.